Privacy Policy

Last updated: 28/11/2025

Prabhuecobags (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website prabhuecobags.com or interact with us for business enquiries, orders, and services.

1. Information We Collect

We may collect the following types of information:

A. Personal & Business Information

• Name, company name
• Email address
• Phone number
• Billing/shipping address
• GST/Tax information
• Order details

B. Website Usage Data

• IP address
• Browser/device information
• Pages visited
• Time spent on website
• Referral source

C. Communication Data

• Inquiry form submissions
• WhatsApp, email, and phone communications

2. How We Use Your Information

We use your information to:

• Process orders and provide quotations
• Respond to inquiries and customer support
• Improve our products and website experience
• Send order updates, invoices, and transactional emails
• Send marketing/promotional updates (only with consent)
• Maintain internal records and analytics

3. Sharing Your Information

We do not sell or rent your information.

We may share data only with:

• Shipping/courier partners
• Payment gateways (if applicable)
• IT/hosting service providers
• Legal authorities (only when required by law)

All third parties follow confidentiality and data-protection practices.

4. Data Protection & Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

5. Your Rights

You may request to:

• Access your personal data
• Update or correct your data
• Request data deletion
• Withdraw consent for marketing
• Ask how your data is being used

Email us at: info@prabhuecobags.com

6. Cookies & Tracking

We use basic cookies for:

• Website functionality
• Analytics (Google Analytics or similar)
• Improving user experience

You can manage cookie settings through your browser.

7. Changes to This Policy

We may update this policy occasionally. The revised version will be posted on this page with a new “Last Updated” date.

8. Contact Us

Prabhuecobags
P-192, Laketown, Block B., Kolkata, West Bengal – 700089.
+91 33 40604113
info@prabhuecobags.com